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Any business arrangement that is not profitable to the other person will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.

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Life is like a coin. You can spend it any way you wish, but you only spend it once.

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Never underestimate the power of the irate customer.

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The successful man is the one who finds out what is the matter with his business before his competitors do.

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...A good book is the precious lifeblood of a master spirit, embalmed and treasured up on purpose to a life beyond life.

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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

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The more sand that has escaped from the hourglass of our life, the clearer we should see through it.

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Whatever we well understand we express clearly, and words flow with ease.

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He who has an opinion of his own, but depends on the opinion and tastes of others is a slave.

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The creative act is not performed by the artist alone; the spectator brings the work in contact with the external world by deciphering and interpreting its inner qualifications and thus adds his contribution to the creative act.

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